What does a coaching session cost?
A session lasts 60 minutes and costs CHF 140 in person in Wetzikon or CHF 130 online via Zoom. The introductory session (about 20 minutes) is free.
More on this: Coaching packages
Frequently asked questions
In short: A session (60 minutes) costs CHF 140 in person in Wetzikon or CHF 130 online, health insurance does not pay for coaching, and the introductory session is free. Here you will find the answers on prices, terms, process, insurance and confidentiality.
Prices, packages and payment
Do I have to book a package?
No. You can book every session individually, at the same rate as in a package. If you want to work for longer, there are two packages: “Momentum 12+1” (12 sessions and 1 bonus session) costs CHF 1'680 in person or CHF 1'560 online, “Evolution 24+3” (24 sessions and 3 bonus sessions) CHF 3'360 in person or CHF 3'120 online.
More on this: The packages in detail
How and when do I pay?
Payment for an appointment must be received at least 48 hours beforehand, Twint preferred. The same deadline applies to a bank transfer; if the payment has not arrived by then, the appointment is cancelled. Packages are paid in full when you book.
More on this: Supplemental Terms and Conditions (STC), section 6
Can I reschedule or cancel an appointment?
Yes. You can reschedule or cancel free of charge up to 48 hours before the appointment, by phone or e-mail. An appointment that is not cancelled in time is charged in full or deducted from your package.
More on this: STC, section 8
Do I get money back if I do not use up a package?
Packages that have been started are not refunded, and a package is personal: you cannot pass it on to someone else (STC section 7). Separately, the General Terms set out a right of withdrawal: within 14 days of concluding the contract you can withdraw without giving reasons; sessions that have already taken place by then are charged proportionally (General Terms section 9). The wording of the General Terms and the STC is what counts.
More on this: General Terms and Conditions · STC
Can I deduct coaching costs from my taxes?
I cannot give you binding advice on that; it is for the tax office of your canton to decide. Ask them before you claim coaching costs in your tax return.
Health insurance, therapy and limits
Does Swiss health insurance pay for coaching?
No. Coaching is not covered by basic health insurance, and I do not bill health insurers. I do not know of any supplementary insurance that covers coaching in general either; if you want to be sure, ask your insurer in writing before you start.
More on this: What does a life coach cost in Switzerland?
What does basic insurance pay if I need psychological help?
Since 1 July 2022, basic insurance has paid for psychological psychotherapy when a doctor orders it; one order covers up to 15 sessions. The first step is usually your family doctor (Hausarzt or Hausärztin).
More on this: Federal Office of Public Health on psychotherapy (in German)
What is the difference between coaching and therapy?
Psychotherapy treats mental illness; coaching does not. Coaching is for people who are stable enough to work on their everyday life and want to change something. I do not make diagnoses, I do not treat illnesses and I do not bill health insurance.
More on this: Coaching or therapy?
Can I have coaching while I wait for a therapy place?
Yes, as support during the waiting time: structure, relief techniques, someone to talk to. Coaching does not replace therapy; as soon as your place is available, therapy takes priority.
More on this: Waiting for a therapy place
Who is coaching not right for?
If you need a diagnosis or a sick note, if you are in an acute crisis or have thoughts of taking your own life. Then your family doctor, psychotherapy or the emergency numbers are the right first step.
Where can I get help right away if it is acute?
143: Die Dargebotene Hand, around the clock, free and anonymous; on its English-language page it also lists 0800 143 000, evenings from 6 to 11 pm. 147: Pro Juventute, for children and young people. 144: medical emergency.
More on this: 143.ch/en
How it works
How does the free introductory session work?
It takes about 20 minutes, via Zoom or phone. You tell me what brings you, I tell you briefly how I work, and we see whether we are a good fit. You book nothing at the end. The booking form is in German; you can also arrange the call by phone or e-mail.
More on this: Book the introductory session
What happens in the first session?
After the introductory session you receive the pre-coaching questionnaire, so that the first session is not spent on formalities. In the first session (60 minutes) we look at where you stand, what drains your energy and what you want to change.
More on this: What does a life coach do?
How many sessions will I need?
That cannot honestly be said in advance. Some people work on a specific topic for three to five sessions, others over a longer period. You decide from session to session.
How often do the sessions take place?
Whatever suits you: weekly, every two weeks or every four weeks. The packages page explains which rhythm suits whom.
More on this: Coaching packages
Can I simply get in touch without an appointment?
Yes. Call me (+41 78 239 12 12), e-mail winn.chelini@chw-coaching.ch or use the contact form.
More on this: Contact
Place, online and language
Where does the coaching take place?
In person in Wetzikon at Ettenhauserstrasse 46 (Zurich Oberland) or online via Zoom, from anywhere in Switzerland.
More on this: Contact and address
Does coaching work online?
Yes. A session via Zoom also lasts 60 minutes and costs CHF 130 instead of CHF 140. For some topics, high sensitivity for example, online is even an advantage in my experience, because travelling and unfamiliar rooms are extra stimulation.
More on this: How online coaching works
Which languages do you coach in?
In German and English, at the same price.
More on this: Life coaching in English for Zurich and Zug
Do you coach couples?
No. I coach individuals, women and men. I do not offer couples therapy; on closeness in a relationship I work with you alone.
More on this: Emotional intimacy in relationships
Are there group formats?
Yes, as formats: the men’s evening, the evening forest walk and the guided mindfulness walk. No date is scheduled at the moment; you can register your interest and I will get back to you as soon as a date is set.
Trust and background
Is what I say in coaching kept confidential?
I treat what you tell me as confidential; however, a statutory duty of professional secrecy like the one for doctors or psychologists (Art. 321 of the Swiss Criminal Code) does not apply to coaches.
More on this: Privacy policy
Who is behind CHW-Coaching?
CHW-Coaching is the life coaching practice of Winn Chelini in Wetzikon ZH, a service of CHW-Services GmbH. The company details are in the imprint.
What background do you bring?
A Bachelor of Science in mechanical engineering, many years as an engineer and team leader in IT, a burnout I came through myself and coaching training (2024), plus further training in MBSR.
More on this: About me
Your question was not here?
Then ask me directly – by phone, by e-mail or in the free introductory session.